A book by a formidable Bloomberg Business Week writer was just released on Amazon CEO, Jeff Bezos. You can catch a peek at Ellen Roseman's observations here: The Star Amazon article
Ellen is the Toronto Star's chief Consumers Affairs advocate and was kind enough to seek input from Customer Service Simplified for her article. Thank you so much Ellen for letting us contribute! We sincerely appreciate it!
The most recent MSN survey of 1500 American consumers shows them as being number 1 in Customer Service 3 years running. Wow! Let us know what you think about the article.
To learn more about our approach to Customer Service visit us at www.simplifyingservice.com