One of Canada's longest serving and most reputable companies comes through in the clutch. Thousands of Torontonians were without power due to a recent ice storm that devastated the city. While several customers waited hours to purchase generators to heat their homes, a downtown Canadian Tire stepped up.
Generators were expected to be delivered by store closing and had not yet arrived. So what does CT do? How about treating everyone for dinner across the street?! Wow! Customers ate, relaxed and got their generators a couple of hours later. Talk about above and beyond service and right before Christmas - A heartfelt and warm thanks to the CT store staff for being so bold, creative and compassionate under difficult circumstances.
Canadian Tire is an institution and has been serving Canadians for over 75 years. I am sure this is not the first time they have done something exceptional and that it won't be the last. Congrats on making such a difference! Click CDN Tire to read the full story in today's Toronto Star.
Customer Service Simplified would like to wish all our readers a terrific holiday season!
Talk soon!
Generators were expected to be delivered by store closing and had not yet arrived. So what does CT do? How about treating everyone for dinner across the street?! Wow! Customers ate, relaxed and got their generators a couple of hours later. Talk about above and beyond service and right before Christmas - A heartfelt and warm thanks to the CT store staff for being so bold, creative and compassionate under difficult circumstances.
Canadian Tire is an institution and has been serving Canadians for over 75 years. I am sure this is not the first time they have done something exceptional and that it won't be the last. Congrats on making such a difference! Click CDN Tire to read the full story in today's Toronto Star.
Customer Service Simplified would like to wish all our readers a terrific holiday season!
Talk soon!
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